pkok93 Privacy Policy
Protecting your personal information at pkok93 is our highest priority. This policy explains how we collect, use, and safeguard your information.
This privacy policy ("Policy") is issued by the pkok93 platform ("we", "our", or "Platform") and published at https://pkok93.lat. This Policy describes how we collect, process, store, and protect your personal information when you use our website, create an account, or use our services.
By using our platform you are agreeing to the terms of this privacy policy. This policy may be updated from time to time, so we ask that you review it periodically.
SSL Encryption
All your information is stored encrypted using advanced SSL technology.
Not shared with third parties
Your personal information is never shared with any unauthorised third party.
Your rights are protected
You always have the right to view, correct, or delete your information.
The information we collect
We collect various types of information during registration, login, and transactions on the pkok93 platform. This information is used to improve our service quality, keep your account secure, and ensure safe transactions.
1.1 Information you provide directly
When you provide information directly on our platform, we collect the following:
- Full name, username, and password
- Email address and mobile number
- Date of birth (for age verification — only those aged 21 or above may register)
- Payment information, such as your bKash, Nagad, or Rocket mobile number or bank account details
- Documents required for identity verification (KYC), such as a copy of your national identity card or passport
1.2 Automatically collected information
When you browse our website or use the platform, certain information is collected automatically:
- IP address and geographic location (at country level)
- Browser type, operating system, and device information
- Page visit times, session duration, and information about links clicked
- Usage patterns collected through cookies and web beacons
1.3 Transaction information
For each deposit and withdrawal, the transaction amount, date and time, payment method, and transaction reference number are recorded.
The purpose of using your information
pkok93 uses your information only for legitimate and specific purposes. We never use your information for unnecessary or irrelevant activities.
2.1 Account management and service delivery
Your information is used to create and verify your account, ensure login security, and personalise your gaming experience according to your preferences.
2.2 Processing financial transactions
Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to maintain your transaction history.
2.3 Security and fraud prevention
Information is analysed to prevent unauthorised access to accounts, detect fraudulent activity, and ensure responsible gaming.
2.4 Meeting legal obligations
Your information may be stored and processed where required to comply with applicable laws and regulations.
2.5 Customer support
The necessary information is used to resolve your questions and issues through our 24/7 Bengali live chat support.
2.6 Platform improvement
Anonymised data is used in statistical analysis to improve the functionality, usability, and overall user experience of our website.
Cookies and tracking technologies
Cookies are used on the pkok93 website to improve your browsing experience. Cookies are small text files stored in your browser.
Essential cookies
These cookies are necessary to maintain login sessions and ensure the core functionality of the platform. They cannot be disabled.
Analytics cookies
These collect anonymous data to help us understand how our site is visited, which helps us improve our service.
Personalisation cookies
These cookies are used to remember your preferences and settings so you get an experience tailored to your choices every time.
Security cookies
Special security cookies are used to detect fraud and keep your account protected.
You can disable non-essential cookies through your browser settings. However, this may limit some functionality of the platform.
Sharing information with third parties
pkok93 does not sell, rent, or transfer your personal information to any unauthorised third party. However, we may share certain information in the following limited circumstances:
4.1 Payment processors
The minimum information required to process transactions via bKash, Nagad, Rocket, or Upay is shared with the relevant payment processor. These processors are governed by their own privacy policies and may not use your information for any other purpose.
4.2 Legal requirements
We may be required to provide necessary information to the relevant authorities in accordance with court orders, government directives, or applicable law.
4.3 Fraud prevention
In cases of serious fraud or financial crime, necessary information may be shared with the relevant investigating authority.
4.4 Service providers
Trusted technology service providers that assist in operating our platform (hosting, data analytics, etc.) are given access to limited information under strict confidentiality agreements.
Data security measures
pkok93 uses industry-standard security technologies and practices to protect your information. Our security infrastructure is continuously reviewed and improved.
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
- Secure Database: Your stored information is kept in a secure database protected by strong encryption.
- Access Controls: Only authorised personnel may access your information for specific required purposes.
- Regular Security Audits: Our systems undergo regular security vulnerability testing.
- Two-Factor Authentication: Two-factor authentication is available to add an extra layer of security to your account.
- Firewall and IDS: Advanced firewall systems are in place to prevent unauthorised access and cyber attacks.
Even so, no security system on the internet is one hundred percent secure. We therefore ask that you keep your password private, use a secure network, and contact us immediately if you notice any suspicious activity.
Data retention period
We retain your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.
6.1 Information for active accounts
All your personal information and transaction history are retained for as long as your account remains active.
6.2 After account closure
Even after an account is closed or suspended, certain information may be retained for a specified period to meet legal obligations. This period is determined by applicable law.
6.3 Analytics data
Anonymised analytics data may be retained for an extended period for platform improvement purposes, but this data cannot be used to identify you.
Your rights
Every user registered at pkok93 has the following rights regarding their personal information:
Right to access
You have the right to know what information we hold about you and to receive a copy of it.
Right to rectification
You have the right to request correction of any inaccurate information held about you.
Right to erasure
In certain circumstances you have the right to request deletion of your personal information.
Right to object to processing
In certain cases you have the right to object to the processing of your information.
Right to data portability
You have the right to receive your information in a structured, readable format and to transfer it elsewhere if needed.
Right to restriction
In certain circumstances you have the right to request that processing of your information be temporarily suspended.
Contact us to exercise any of these rights. We will process your request within a reasonable time. However, we may be required to retain information necessary to meet legal obligations.
Protection of minors
The pkok93 platform is intended only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21. Age verification during registration is mandatory.
If we become aware that someone under the age of 21 has registered on our platform, their account will be closed immediately and the associated information will be securely deleted.
If a parent or guardian believes their minor child has created an account on our platform, please contact us immediately.
Policy changes and updates
pkok93 reserves the right to update this privacy policy from time to time. If material changes are made to the policy, we will notify you via a notice on the platform or to your registered email address.
Continued use of the platform after any changes will be considered as your agreement to the updated policy. We therefore encourage you to review this page regularly.
This privacy policy was last reviewed and updated in 2026. Contact us for any questions or concerns.
Contact us
Contact us for any questions, concerns, or requests regarding your information rights under this privacy policy. Our support team is available 24 hours a day, 7 days a week.
Privacy contact
Reach our privacy team through any of the following channels:
To learn more, visit our FAQ page or About Us page. To learn about responsible gaming, see the Responsible Gaming page.